Orders & Delivery

Once your order has been placed, you will be sent an order confirmation email and your order will be despatched by First Class post within 3-5 working days. VAT is included in the listed product price shown on the website with delivery charges added during the checkout process. You will be able to pick some of our products up direct from the club according to the information provided to you on individual product pages. Pick up of orders will be arranged directly with our reception team.


You can return goods to The Hospital Club within 14 days of delivery provided the products are returned unused, in a saleable condition, and in their original packaging with any labels still attached.


If you have any questions about your order or want to arrange a direct pick up from the club, please email our reception team at reception@thehospitalclub.com or call us on 020 7170 9100